Meet your customer demands with greater speeds and get them singing your praises. They'll want to deal with you more frequently!

Service / Help Desk templates

Speed-up the creation of jobs and tickets, assign and resolve more accurately with loaded suggestions for calls.
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Service Desk reporting

Gain valuable statistics from multiple reports which give overall and detailed views of tickets and jobs raised.
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Online Service Desk Add-Ons

Basic Online Service Desk comes with the ability to integrate complementary apps to enhance your online customer service.
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Activity Centre & Dashboard

At a glance views of outstanding items with a personalised feed direct in your portal dashboard or Timesheets home page.
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